FAQs

Following the event cancellation, we’ve prepared some FAQs to help answer your queries before you call us see here. But if you don’t find the answer you’re looking for then please do email us.

Here are some of our most frequently-asked questions about Fundays. We hope you find them useful. If you have any unanswered questions please email us.

Click the questions to find out the answers!

General event questions (11)

Fundays is held at two Scout Activity Centres over the same weekend – these are Gilwell Park and Woodhouse Park. Directions and maps of both places can be found on our “Find us” section.

The event is for Beavers, Cubs, Rainbows and Brownies.

Come prepared for the day with comfortable clothing and shoes. You might want to bring a spare set of clothes. Lunch to get some energy and some pocket money if you want to visit our shop (we don’t have a cash point on site).

Fundays 2020: 13th to 14th June

Fundays 2021: 12th to 13th June

Fundays 2022: 11th to 12th June

Directions on how to find Gilwell Park or Woodhouse Park can be found here: “Find us”

It’s up to you. All we ask is that you’re available if you’re needed.

Group Leaders are responsible for their group’s own InTouch arrangements, this includes holding the next of kin details for all their own leaders and young people and having their own contact details for the InTouch purposes with their districts. For Explorers attending the event on an Event Passport, they must have in place their own InTouch processes as agreed with the permit holder issuing the permit to them. Make sure your InTouch process is in line with TSA’s POR.

All young people must be accompanied by a Leader who’s responsible for them at all times at the event.

Yes! Scout and Guide groups from outside the UK are welcome to come as participants to our events. . So are volunteers, but for that please contact us first.

Yes. If they are coming as participants, please ensure they have a participant tickets. If you need to bring older or younger children to Fundays, please book a leader ticket and inform us at info.request@fundays.org.uk. These children are welcome to be on site but won’t be able to take part in any of the activities.

Yes, they need to have Leader/Helper tickets.

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Site information and rules (5)

Yes, hot and cold snacks will be available in both sites through the event.

Yes, both Gilwell and Woodhouse Park have souvenir shops that will open during the event.

Only guide dogs and other assistance dogs allowed.

Gilwell Park and Woodhouse are no-smoking sites. Smoking is only allowed on the designated smoking areas.

At Woodhouse there will not be any electricity points available to charge your phones. At Gilwell Park it will be possible however there is very limited availability.

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Bookings and ticket types (10)

When booking online, you will have two payment options:

  • Card payment online: the payment needs to be done for the full amount when making the booking.
  • BACS/cheque payment: you will receive an email with instructions on how to pay BACS/Cheque and you will have 10 days from the booking date to make the full payment.

Bookings will close if the events gets fully booked. We can’t give you an exact deadline as this varies every year and depends on ticket sales. Follow us on Facebook where we announce when tickets are likely to sell out.

You’re likely to miss out. Book as early as possible.

When in line with our Terms and Conditions, we are able to process refunds for tickets. If it is too late for the refund, unfortunately we won’t be able to make any changes to the booking. The names of the participants on the ticket can be changed up to last minute, so you can always use it for another participant.

To guarantee your places on the event, book as early as possible.

When you’re booking is paid and confirmed, you’ll receive an email with further information. Info packs will be available closer to the event. We’ll keep you up to date via email about changes and news. Keep an eye on our Facebook to keep completely up to date.

Tickets are sold online, visit our “Book now” section to find all the information.

No, you can choose to pay BACS/cheque and you will have 10 days to make the payment from the booking date.

All bookings must be made by a Leader as a group. Individual bookings can’t be accepted.

We’ve listened to your feedback – to make the process of buying tickets fairer, we’ll now make tickets available through the online booking system until the event has completely sold out. This means, however, that you can’t add any participant tickets on arrival once the event is sold out. Please add additional tickets through the customer portal and make sure that you enter the details required (name of participants and/or name and phone number of leaders) before you arrive on site

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Arriving on site and parking arrangements (4)

Woodhouse Park has arranged an off-site car parking for coaches. At Gilwell Park everyone will be able to park on site. For more information, make sure the “I’ve booked, what’s next” section.

At Gilwell Park, there will be a shuttle bus from the station. More details on that will be available in the Information Packs. At Woodhouse Park there won’t be a shuttle bus.

Yes, you will find that information in the activity map for each centre.

Yes! Please make sure you read and share the Information Pack for coach drivers.

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Volunteering (3)

The staff registration opens approximately 5/6 months before the event. If you are a regular volunteer, please head to the registration website and fill in your details. If you have never volunteered before at one of our events, email us at info.request@fundays.org.uk with your interest and a bit about yourself!

Yes please, the week before the event and during weekend we always need help. To join our volunteer team, email us at info.request@fundays.org.uk

Yes – join us in the week leading up to Fundays for a great rewarding residential project as part of your DofE or Queen’s Scout Award. Any questions, email us at info@scoutadventures.org.uk.

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Shop (5)

No, we will not have event merchandise available at the event, so please make sure you pre book your merchandise. More information on merchandise here.

The deadline is usually 6 weeks before the event, after that, there will be limited availability.

Yes, have a look at our range of merchandise here!

All participant tickets include the badge. If you want badges for the leaders, you will have to pay for them. More information on merchandise here.

Yes, we have a full range of merchandise you can order. More information on merchandise here.

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Catering (2)

Both centres will have cold and hot snacks available. You can find more information here.

No, food is not included.

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Activities (5)

We might have some water activities, so make sure the young people come prepared!

See the activity instructor who’ll assess the suitability of the activity and provide additional support if needed.

Queue and do! All activities are there for you to take part in and enjoy.

Some activities will be busy and will have queues, however, we are trying to fix it by increasing the activity capacity and limit queueing times.

You’ll be glad to know all activities are included in the ticket price.

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Safeguarding and emergencies (4)

Of course, an external first aid provision will be on both centres all weekend.

Go to the event staff straight away and they’ll sort it.

Report to the Scout Adventures reception. The teams have processes in place to ensure that young person are reunited as soon as possible. Please make your young people aware that should they get lost they should go to this area.

Absolutely, our Event Safety Plan is available for viewing at the event in the event office. We can’t publish this in advance due to its size, complexity and things can change right up until the day.

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Camping (4)

No, tickets do not include camping.

It is usually possible, however we would ask everyone to keep in mind how busy the site is. We recommend packing light and bringing only what is necessary. If you would like to bring a marquee please contact us at info.request@fundays.org.uk to make arrangements.

For additional nights of camping please contact our centre teams on info@scoutadventures.org.uk.

–             Please be respectful of campers around you and observe good camping standards.

–             Do not walk through other campers sites, please use a gateway if one is erected.

–             Please be respectful of religions, faiths and beliefs followed by other guests.

–             Please do not wash any dishes in the toilet blocks; this should be done on individual campsites or at the washing up  areas.

–             All damages must be reported to a member of staff.

–             Please use the bins provided around site. Please help us to keep our site ‘litter free’.

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